on 04-01-2012 06:08 PM
Just wondering, does this happen to anyone else with a Samsung Galaxy Mini?
My phone keeps randomly turning itself off.
It's not due to low battery as when this happens the battery indicator shows the battery is full (or almost full).
Anyone from Meteor/ someone with this phone know how to solve this issue?
I'd be very grateful, thanks!
on 06-01-2012 11:44 AM
How long has this been happening?
on 06-01-2012 02:35 PM
I bought the phone in September (2011) and it's been happening on and off since then.
It usually happens at least once a week and sometimes two or three times a week.
on 09-01-2012 10:48 AM
on 09-01-2012 12:56 PM
No I haven't. I was hoping there would be an alternative to sending if off for repair (such as upgrading the software on the phone).
I've heard that when phones get sent for repair all the data stored on the phone gets erased, and I'd prefer to avoid this if I could.
Do you know if there's any other solution to this prolem (besides sending it back for repair)?
Thanks very much
on 09-01-2012 11:43 PM
I am not having any problems with my mini, but I only have mine a couple of weeks.
Regarding your data, you shouldn't worry too much as your contacts etc should be backed up by your google account (login to http://gmail.com and your contacts should be there). You could also give Samsung Kies a try to do an update, if one is required. Kies should also backup your data. http://samsung.com/kies
You could try to restore the phone to factory settings. This will erase everything from the phone. To restore it, turn off the phone, then hold the main button while turning it back on. You should get a recovery screen. You can restore to factory settings from there
on 12-01-2012 02:27 PM
We're on for an hour answering some Meteor / Samsung customer questions - just to let you know we've posted a response to Eod100's original question in the 'Ask Samsung' thread at the top of the page.
Samsung Mobile Ireland
Meteor Mobile Communications Limited
Registered in Dublin, Ireland. Registration Number 282645
Registered Office: 1 Heuston South Quarter, St. John’s Road, Dublin 8.