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Gerc
Posts: 12
Registered: ‎02-04-2013

MMS not coming through

Hi,
Its come to my attention that more than half of mms messages sent to mynphone di not come through.
I have family in oz and america and so all around Ireland.
When they send any other member of my family an mms they all receive it but only 1/5 of them come through to me. I obviousley have the right settings in my phone if I get some of the mms sent.
I have a galaxy s3 on bill pay . Is there anything that can be done abiut this as it is really annoying
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Meteor_Grainne
Posts: 7,287
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Registered: ‎01-12-2011

Re: MMS not coming through

Hi Gerc,

Could you advise if you have any issues sending MMS?

Also when sending an MMS you need to ensure that your phone is only connected to mobile data and not Wifi.

Grainne
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Poster
Gerc
Posts: 12
Registered: ‎02-04-2013

Re: MMS not coming through

Hi Grainne
My mms send fine.
3mms were sent to.me today and I have not received them.
Also my phone hardly ever displays 3G all I get is the e or h symbols.
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JimmyIreland
Posts: 5,626
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Registered: ‎27-08-2010

Re: MMS not coming through

If your getting H thats faster than 3G 

 

Are your settings as below?

 

DATA APN:

Name:                                 Meteor Data

APN:                                    data.mymeteor.ie

Proxy:                                 <Not set>

Port:                                    <Not set>

Username:                       <Not set>

Password:                         <Not set>

Server:                               <Not set>

MMSC:                               <Not set>

MMS proxy:                     <Not set>

MMS port:                        <Not set>

MCC:                                   272

MNC:                                  03

Authentication type:    PAP

APN type:                         default,supl

APN protocol                   IPv4

Bearer                                Unspecified

 

MMS APN:

 

Name:                                 Meteor MMS

APN:                                    mms.mymeteor.ie

Proxy:                                <Not set>

Port:                                   <Not set>

Username:                       my

Password:                         ***

Server:                               <Not set>

MMSC:                               http://mms.mymeteor.ie

MMS proxy:                     10.85.85.85

MMS port:                        8799

MCC:                                   272

MNC:                                  03

Authentication type:    PAP

APN type:                         mms

APN protocol                   IPv4

Bearer                                Unspecified

 

Just in case:

*** - WAP

_____________________________________________________



NOTE-I am a Meteor Mobile customer like you,I spend my free time here to help others,Multiple forum Master and balanced,Mobile Phone expert,find me on twitter @jimboireland
METEOR NUMBERS - PAYG: 1747 BillPAY: 1905





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Meteor_Grainne
Posts: 7,287
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Re: MMS not coming through

Hi Gerc,

Could you advise if you have the same settings as in JimmyIrelands post?

Also the messages you are meant to receive are they being sent from an international number?

Grainne
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Poster
Gerc
Posts: 12
Registered: ‎02-04-2013

Re: MMS not coming through

My settings are the same as above post.
Is there anyway to get the mms expire time to last longer.
If i receive an mms that has been sent let say at 2pm but doesnt get to my phone until 3pm if i try and retrieve the.message it says unable to download message expired? Any ideas what it could or is there a setting i can change ?
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Meteor_Bobby
Posts: 4,464
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Registered: ‎09-10-2012

Re: MMS not coming through

Hey they Gerc,

Have you ensured that WiFi is disabled on both phones and 3G is enabled?

-Bobby
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Poster
Gerc
Posts: 12
Registered: ‎02-04-2013

Re: MMS not coming through

Yes. I know you cant get mms through wifi
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JimmyIreland
Posts: 5,626
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Registered: ‎27-08-2010

Re: MMS not coming through

Turn off with wifi though. And leave data on.
_____________________________________________________



NOTE-I am a Meteor Mobile customer like you,I spend my free time here to help others,Multiple forum Master and balanced,Mobile Phone expert,find me on twitter @jimboireland
METEOR NUMBERS - PAYG: 1747 BillPAY: 1905





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Meteor_Grainne
Posts: 7,287
Topics: 3
Kudos: 766
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Registered: ‎01-12-2011

Re: MMS not coming through

Hi Gerc,

Could you send yourself an MMS and let me know what happens.

Grainne
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