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paddyg70
Posts: 14
Registered: ‎30-03-2012

HTC Sensation front camera

Hi. Just wondering if anyone else out there has a non functioning front camera since the ics update.

No further updates seem to be out there from HTC to sort this out.

It took long enough to get ics in the first place compared to other phone manuf. without it being buggy too.

 

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JimmyIreland
Posts: 5,249
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Registered: ‎27-08-2010

Re: HTC Sensation front camera

Try this, Go to Task Manager>>Advanced>>All apps>>Find the Camera app and select it>>Force Close if it is running & then Clear Data.
then try a hard reset if it fails take it to the shop to be repaired.
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Poster
paddyg70
Posts: 14
Registered: ‎30-03-2012

Re: HTC Sensation front camera

No joy. Even with a hard reset the front camera is still not working. 

Reading some message boards a person on T-mobile has the same problem since ics update using the same model phone. 

 

 

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JimmyIreland
Posts: 5,249
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Registered: ‎27-08-2010

Re: HTC Sensation front camera

Back to the shop with it so.
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NOTE-I am a Meteor Mobile customer.I give my spare time here to help others,I am device pilot and an app tester,multiple forum advisor .Also do some radio talk and on Twitter @jimboireland .
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Meteor_Rachael
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Registered: ‎05-07-2010

Re: HTC Sensation front camera

Hi paddyg70,

Are you still having this issue?

Rachael
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Poster
paddyg70
Posts: 14
Registered: ‎30-03-2012

Re: HTC Sensation front camera

Afraid so. The 'mirror' app starts but all i have is a black screen and also when i try to switch main camera mode to front camera the screen locks the picture of the main camera or in some cases the whole screen goes blank.

Any help would be greatly appreciated.

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Meteor_Steve
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Registered: ‎27-10-2010

Re: HTC Sensation front camera

Did you bring it back to the store?

Steven
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Poster
paddyg70
Posts: 14
Registered: ‎30-03-2012

Re: HTC Sensation front camera

Bringing it back in tomorrow. Will update when i hear back.........

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Meteor_Steve
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Re: HTC Sensation front camera

Let me know how you get on.

Steven
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Poster
paddyg70
Posts: 14
Registered: ‎30-03-2012

Re: HTC Sensation front camera

hi Steven,

Just to update you on what happened with my phone.

Store sent if off for repair & got a call a week later to say it was back in the shop with a new screen & software update.

Great only for my problem was a non functioning front camera and nothing else. 

Arrived at the shop, inserted my sim & powered up the phone. looked great with new screen except front cam was still not working & powered itself off when in 'mirror' app. Second attempt we decided to go directly  through camera app to activate front cam but screen went black & phone started vibrating constantly then shut off after about 15 secs. 

Store manager came out to see about giving me a replacement phone, no sensations left in store and was offered a choice of either a HTC one S or a Sony Xperia S. After hearing about the 'home' button issue with the 'one S' i decided to give the Sony a try.

So far so good. All i need now is the ICS update to see what this phone is really like.

Regards,

Patrick

 

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Meteor_Steve
Posts: 6,848
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Registered: ‎27-10-2010

Re: HTC Sensation front camera

Yeah the Xperia S is a fantastic phone, I think Jellybean will be out for it soon.

Let me know how you get on.

Steven
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