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Newbie Poster
BadSanta
Posts: 4
Registered: ‎31-12-2013
Accepted Solution

iPhone Unlocking Procedure

Hi,

 

Hoping that someone can help me. I have an iPhone 4s that I wish to get unlocked. I wish to give the phone to my brother who is moving abroad for work. According to my paperwork, I took the €45 24month contract on the 16/12/2011 so therefore it expired on 16/12/2013.

 

- Can I submit my details through the forum to get it unlocked? Or do I need to post a written request to the "unlocking section" in Meteor? I wish to avoid ringing customer care if possible.

 

- Is it correct that I need to give the details below to Meteor to get the unlocking code?

MSISDN
Account number
IMEI
•Model

 

Appreciate any help and Happy New Year :smileyvery-happy:

 

 

 

 

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Biffo
Posts: 961
Kudos: 258
Solutions: 88
Registered: ‎19-12-2013

Re: iPhone Unlocking Procedure

Hi there.

 

What you can do is, right now call up customer care on 1905 and tell them you want your iPhone unlocked, They will ask you for the model and IMEI from the device and then submit it to apple and it will be unlocked in 10 days max but normally done alot faster.

 

You may also submit it via live chat on the Meteor website using the link below.

 

Happy new year.

Thanks
David
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Newbie Poster
BadSanta
Posts: 4
Registered: ‎31-12-2013

Re: iPhone Unlocking Procedure

Hi David,

Thank you very much for the quick reply. I followed your advice and spoke to Grainne on the Meteor Live Chat. She was very helpful and subitted my unlocking request to Apple.

Thanks and hope you have a good one!
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Biffo
Posts: 961
Kudos: 258
Solutions: 88
Registered: ‎19-12-2013

Re: iPhone Unlocking Procedure

Hi

 

Your most certainly welcome. Glad you got it sorted.

Thanks
David
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Poster
Chuck
Posts: 7
Registered: ‎02-01-2014

Re: iPhone Unlocking Procedure

Hi David,

 

I'm awaiting confirmation that my handset has been unlocked.

 

I wasn't asked for my IMEI but was told that my handset would be unlocked remotely. As it stands I'm not sure if it has been unlocked, will I be informed when it has?

 

Chuck

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JimmyIreland
Posts: 5,354
Kudos: 1,239
Solutions: 135
Registered: ‎27-08-2010

Re: iPhone Unlocking Procedure

Here is all you need http://forums.meteor.ie/t5/Apple/How-to-unlock-your-iPhone-4s-Updated/td-p/34951
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NOTE-I am a Meteor Mobile customer.I give my spare time here to help others,I am device pilot and an app tester,multiple forum advisor .Also do some radio talk and on Twitter @jimboireland .
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Biffo
Posts: 961
Kudos: 258
Solutions: 88
Registered: ‎19-12-2013

Re: iPhone Unlocking Procedure

Hi Chuck

 

Sorry for the delay in replying to you, I forgot to subscribe to this thread but have done so now. If you were billpay with meteor then they would have the IMEI already as it is registered to the account upon signing up to billpay with Meteor.

Don't worry though chuck, it will be unlocked. 

 

To unlock the iPhone all you need to do is connect it to iTunes and sync it. You will receive an email to confirm when apple have it ready to be unlocked. 

 

Is there anything else I can help you with mate?

Thanks
David
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Poster
Chuck
Posts: 7
Registered: ‎02-01-2014

Re: iPhone Unlocking Procedure

Thanks for the response David.

 

Phone is still locked but if I factor in the ten days max and Christmas it should be sorted by the end of the week (I hope!).

 

 

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Biffo
Posts: 961
Kudos: 258
Solutions: 88
Registered: ‎19-12-2013

Re: iPhone Unlocking Procedure

Hi Chuck,

 

Sorry its not yet unlocked. Have you checked the status with any of the reps to see has it been sent to apple yet?

Thanks
David
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Poster
Chuck
Posts: 7
Registered: ‎02-01-2014

Re: iPhone Unlocking Procedure

Hi David,

 

Got an email from the Unlocking Team on 24 December to say that the request had been received. Ten working days should bring me up to Friay at the latest.

 

Chuck

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Biffo
Posts: 961
Kudos: 258
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Registered: ‎19-12-2013

Re: iPhone Unlocking Procedure

Hi

 

Brilliant. You should have receieved something by friday. Have you tried connect your phone to itunes lately?

Thanks
David
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Poster
Chuck
Posts: 7
Registered: ‎02-01-2014

Re: iPhone Unlocking Procedure

I haven't tried that yet David as according to the instruction on the email a SIM from another network is needed, and as far as I'm aware the new SIM can't be oaded with my number until the phone is unlocked

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Biffo
Posts: 961
Kudos: 258
Solutions: 88
Registered: ‎19-12-2013

Re: iPhone Unlocking Procedure

Hi

 

If you can try connect it to itunes and sync, Youll need to do this with your meteor sim in it mate.

Thanks
David
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Poster
Chuck
Posts: 7
Registered: ‎02-01-2014

Re: iPhone Unlocking Procedure

Cheers - I'll give this a try first thing tomorrow.
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Biffo
Posts: 961
Kudos: 258
Solutions: 88
Registered: ‎19-12-2013

Re: iPhone Unlocking Procedure

Hi

 

No problem. Hope it works for you.

Thanks
David
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Newbie Poster
BadSanta
Posts: 4
Registered: ‎31-12-2013

Re: iPhone Unlocking Procedure

Should I get an email from Meteor or Apple when I can go ahead with the unlocking procedure?

The 10 days have elapsed.
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Biffo
Posts: 961
Kudos: 258
Solutions: 88
Registered: ‎19-12-2013

Re: iPhone Unlocking Procedure

Hi

 

Yes you should have gotten one from meteor? Have you not got it yet?

 

Thanks
David
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Newbie Poster
BadSanta
Posts: 4
Registered: ‎31-12-2013

Re: iPhone Unlocking Procedure

Hello David,

 

Yes I did get one from Meteor with instructions. Thought I would get a confirmation email from Apple though.

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Biffo
Posts: 961
Kudos: 258
Solutions: 88
Registered: ‎19-12-2013

Re: iPhone Unlocking Procedure

Hi mate.

That's the one you need from meteor. Apple won't mail you mate. It's down to the network provider to mail you.

Is your phone unlocked?
Did you follow the steps in the email?

Glad you got it after mate
Thanks
David
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Meteor_Grainne
Posts: 7,287
Topics: 3
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Registered: ‎01-12-2011

Re: iPhone Unlocking Procedure

Hi BadSanta

Were you able to unlock your phone with the instructions in the email?

Grainne
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